https://www.temple.edu/news/2025/08/reward-requirement-new-tipping-culture
In recent years, tipping has expanded far beyond sit-down restaurants. Customers are now prompted to tip at quick-service counters, fast-food chains and coffee shops—often before receiving any service at all. What was once a way to reward good service has become an expected step in many transactions, sparking frustration, confusion and even guilt. Lu Lu, an associate professor at Temple ...