https://cis.temple.edu/~jiewu/research/publications/Publication_files/WENJUNJIANG2021TWeb.pdf
In online systems, including e-commerce platforms, many users resort to the reviews or comments generated by previous consumers for decision making, while their time is limited to deal with many reviews. Therefore, a review summary, which contains all important features in user-generated reviews, is expected. In this paper, we study “how to generate a comprehensive review summary from a ...